What if my file proportions won't fill
the whole page?
If you are using a file that won't fill
the whole sheet, we will make your poster as large as possible within
the sheet size. Your poster will then be trimmed according to the border/borderless
choice you made when ordering. When ordering borderless prints, please
remember to avoid placing text or other items right on the edge of the
image area as a slight amount may be trimmed off to achieve a borderless
poster.
What type of paper do you use to
print my poster?
We use heavy, 80 lb. cover stock. This makes for
a higher quality poster and helps your poster resist getting a wavy
or wrinkled look.
How long does it take to process
my order?
Most orders are shipped within 24-48
hours (1-2 working days) of submission.
What are my shipping options?
At this time, all orders are shipped
FedEx Ground service. Overnight shipping will be offered as an option
in the future.
Does your price include shipping?
Yes! All orders are shipped FedEx Ground
service at no additional charge.
How long does shipping take?
As a general rule, most orders in Texas
are delivered next day. Since orders originate in Dallas, Texas, the
further out you go, the longer it takes. Most orders are delivered within
1-5 days.
Do you ship outside the continental
United States?
No, at this time, we can only process
orders for delivery within the 48 contiguous states.
What forms of payment do you accept?
Our online ordering system accepts credit
cards only. We can accept Visa, Mastercard and American Express.
What file formats are supported?
We can accept files in the following
formats: .jpeg, .gif, .tiff, .pdf, .eps, .zip. However, only .jpeg,
.gif and .pdf formats will render a preview image after upload.
What resolution is necessary for acceptable
printing?
Typically, 300 dpi images print well
with little to no apparent loss of resolution on images that are saved
at 50%-100% of printed size. So, if you are ordering 14" x 20"
posters, you can prepare your file with a page size of 7" x 10"
at 300dpi and the image will still have an acceptable appearance. Remember,
you can reduce the resolution of an image, but it cannot effectively
be increased without rescanning the original.
Will the poster colors match the colors
on my monitor?
Not exactly. Your files are printed using
a CMYK process, while your monitor uses an RGB process to display colors.
Nevertheless, most files will print to "pleasing color" expectations,
as long as you are not trying to match an extremely specific shade of
a particular color.
